We take your privacy very seriously and as a data controller, we have a legal obligation under applicable gambling regulations to process personal data from players in order to allow them to participate in games and provide them with ancillary services.
This Privacy Policy explains what personal data we collect from players, why we collect it and how we use and share it.
The website (“Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by Impulse Media B.V. a company registered and established under the laws of Curacao, with its registered address at Heelsumstraat 51, Willemstad Curaçao.
By registering and opening an Account with the Website you confirm your agreement to this Privacy Policy. If you do not agree with the terms of this Privacy Policy and/or do not wish to provide us with any of the personal information we require, please do not use the Website.
Please note that this Privacy Policy constitutes an agreement between you and the Company.
We may change this Policy from time to time at our sole discretion and we encourage you to revisit this Privacy Policy regularly. Your continued use of the Website and/or its services will constitute your consent to the most updated version of this Privacy Policy.

Information we Collect

We collect certain Personal Information about you when you are using our services. The Personal Information which we may collect shall include, without limitation:

  1. Information you provide to us during the registration and opening of the Account, including documents we may request to provide (during registration or thereafter when using the services), as well as any other data that you submit to us via the Website or email and/or in connection with the use of our services (e.g. first and last name, date of birth, email address, phone number and other contact details);

  2. Account transaction history, whether this takes place via the Website(s) or via other means of communication; and

  3. Website logins and any relevant details, including traffic data, browser/device data, weblogs, activity logs and other information recorded in our system.

How we use your Information

We use the Personal Information we collect from you in order to provide our services and for our internal purposes, as follows:

  1. Processing your bets and transactions. This includes, among others, your use of credit card(s) and other online payment solutions offered by the Website from time to time;

  2. Providing you with gaming and other ancillary services that are available on our Website from time to time;

  3. Providing customer support, such as assistance with setting up and managing your account, helping with issues related to the operation of the Website and using the services and assisting in solving technical problems, etc.;

  4. Identifying and performing necessary verification checks;

  5. Providing registered players with information about our promotional offers, or providing promotional information from our selected business partners, associates and affiliates (only to players who have specifically consented to receiving such marketing material, which consent may be revoked at any time);

  6. Complying with legal responsibilities, including with anti-money laundering (AML) regulations and combating the financing of terrorism (CFT) laws;

  7. Monitoring and investigating transactions for the purposes of preventing fraud, terms abuse, money laundering and other illegal or irregular gaming activities;

  8. Analyzing customer trends, including without limitations, through market study assessments and other tools we may use from time to time;

  9. Conducting research and statistical analysis of aggregated data;

  10. Improving our services and getting players’ feedback to games, features and other issues; and

  11. For litigation and other legal purposes.

Marketing Communication

In the event that you have elected to receive promotional materials, we may use your Personal Information, including your email address and phone number, to send you marketing communications regarding products, services and promotions. This may include information about products and services from our business partners, such as casino game providers.

Whenever you decide to stop receiving such marketing and advertising material, you may opt out of this in your Account settings or by contacting our customer support at

Additionally, note that by accepting any contest prize or winnings from us, you consent to the use of your name and/or nickname for advertising and promotional purposes without additional compensation, except where prohibited by law.

Obtaining Personal Information

We shall not collect any Personal Information about you without your knowledge and consent.

We may, however, automatically collect certain data about you where you would have provided such information through the use of our services and through your interactions with us.

We may also lawfully receive certain Personal Information from online vendors and service providers, such as, without limitations, fraud prevention companies. In addition, we retain the right to engage the services of third-party providers to render technical support so as to process your online transactions and source gaming content.

Please understand that we may be granted access to any information you may provide to such vendors, service providers and third-party e-commerce services. We will use and safeguard any Personal Information so obtained, as set out in this Policy.

Any information that you provide will only be disclosed to third parties outside the Company in accordance with this Privacy Policy, and we shall take any necessary steps to ensure that our agreements with third-party service providers always protect your Personal Information.

Disclosure of Personal Information

In case we discover or suspect that a player has participated in any type of fraudulent actions, such as game manipulation, payment fraud, provision of false Personal Information, impersonating any other player, data privacy breaches, money laundering, using stolen credit cards or otherwise unauthorized use of any payment means, etc., the company reserves the right to disclose such player’s Personal Information to any third party or make it publicly available.

Security of Personal Data

We are committed to provide 100% secured gambling services to players to ensure that no data is stolen, lost or misused. We implement the latest technological achievements to provide for the safety of all personal data of the players.

We use special anti-fraud techniques to prevent any type of financial fraud on the website. Any attempts of fraudulent actions result in immediate termination of the player’s account.

Data Receipts

We may pass information that you have given us to other entities within our group of companies and to our business partners. These companies include our parent companies, their parent companies and all of the subsidiaries and affiliates of these respective companies, as well as other companies with whom we carry out business.

Data processing of your information may be undertaken by us or by a third party to fulfil such data processing needs.

Employees of the Company, more specifically Data Protection Officer, Money Laundering Officer, Payments & Anti-Fraud analysts, Customer Support agents, Customer Retention team members, VIP player managers as well as other selected employees and office holders, shall also have access to your Personal Information for the purpose of executing their duties, providing you with assistance and communicate with you.

Our employees who have access to or are associated with the collection and processing of the players’ Personal Information, have signed adequate confidentiality agreements to protect the confidential nature of the players’ Personal Information pursuant to applicable gaming, data protection and privacy laws.

In order to provide you with an efficient service, we and/or our service providers might require transferring your personal data from one country to another in the European Union (EU) and European Free Trade Association (EFTA) regions and also to some data processors that may be based outside of the European Economic Area (EEA). Therefore, by browsing the Website and communicating electronically with us, you acknowledge and agree to our (or our suppliers or subcontractors) processing of your data in these countries. We shall always use our best efforts to ensure that your information and data is treated securely and in accordance with this Privacy Policy.

We have appointed a data protection officer (“DPO”) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, please contact the DPO at .

Releasing Data to Third Parties

We do not sell, rent or otherwise transfer your personal data to third parties, other than as specifically set forth in this Privacy Policy.

We may also disclose your Personal Information if required by law, regulation, or other legal subpoena or warrant or any governmental authority. We may also disclose your personal information to a regulatory or law enforcement agency if we believe it to be necessary to protect the legitimate interests of the Company, its partners, customers or any third party.

Personal Information will only be disclosed to third parties in the following cases:

  1. Where we are required to do so by law;

  2. If we need to do so in order to provide our services, including without limitations, to share data with payment processors;

  3. To comply with our legal and regulatory duties and responsibilities to the relevant licensing and regulatory authorities as well as all duties and responsibilities owed under any other applicable legislation and to any other applicable regulators in other jurisdictions;

  4. When the Company believes that disclosure is necessary to protect the Company’s or any player’s safety, or the safety of others, investigate fraud, or respond to a government request; or

  5. To any other third party with the player’s prior consent to do so.
    We use third-party data processors to process limited personal data on our behalf. Such service providers support the Website, especially relating to hosting and operating the websites, marketing, analytics, improving the websites, and sending email newsletters. We shall ensure that the transfer of the Personal Data to the recipient is compliant with applicable Data Protection
    Legislation and that the same obligations are imposed on the processor as is imposed on us under the respective Services Agreement.
    Should the Company undergo any changes to its structure such as a merger, acquisition by another company or a partial acquisition, it is most likely that our customers’ personal data will be included within the sale or transfer. We will inform our players by email prior to affecting such transfer of personal data.
    Please note our content may link to third party websites to provide relevant references. We are not responsible for such external content, which may contain separate privacy policies and data processing disclosures.